The American Association of Homes and Services for the Aging (AAHSA) contacted me regarding their consumer guide that they thought some of my readers may be interested in.
Unlike other resources, the guide features a comprehensive list of questions that address various elements of quality, like staff training, resident/client involvement and governance. There are also follow-up questions people can consider after they’ve visited an organization.
They think what’s best about the guide is that it helps people boil down a lot of information to ask themselves the most important question: “Can I trust this organization and the work they do for older people?”
I like it because its "deeper" than most checklists that you can download off the internet. Not that there is anything wrong with the checklists, I just have not seen some of the questions in this guide on these checklists and I think they are important, especially the follow up questions.
The guide can be found at https://www.aahsa.org/qualityfirst/assessment/documents/consumers_guide.pdf.